> ## Documentation Index
> Fetch the complete documentation index at: https://docs.duitpos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# QR Code Setup

> Generate table QR codes for contactless ordering.

QR codes let customers scan and order directly from their phone, without waiting for a staff member to take their order. Each QR code links to a specific table and venue, and opens your online menu in the customer's browser.

<Frame>
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/duitpos-128fe424/images/qr-setup.png" alt="QR Code setup page showing a generated QR code for Table 1 with download and print options" />
</Frame>

## Prerequisites

Before generating QR codes, make sure you have:

* At least one **Table** set up under Manage → Tables.
* **Stripe** configured in a Payment Type — see [Stripe Setup](/online-ordering/stripe-setup).
* Your online menu **published** with at least one active category and product.
* Your business logo and welcome message set under **Online Ordering → Settings**.

<Tip>
  Test your full order flow before printing QR codes for your tables. Place a test order using Stripe's test card `4242 4242 4242 4242` with any future expiry and any 3-digit CVC. Confirm the order appears in your dashboard before going live.
</Tip>

## Generate a QR Code

<Steps>
  <Step title="Go to Online Ordering → QR Codes">
    Click **QR Codes** in the left sidebar under Online Ordering.
  </Step>

  <Step title="Select a Table">
    Choose the table you want to generate a code for from the table dropdown. A QR code is generated automatically.
  </Step>

  <Step title="Download or Print">
    Click **Download QR** to get a high-resolution PNG file, or **Print** to send it directly to a connected printer. Use the PNG to create branded table tents in a design tool if you want a more polished presentation.
  </Step>

  <Step title="Place the QR code">
    Print and laminate the QR code, then place it at the corresponding table — ideally in a table tent or stand at eye level. Make sure the code is not obscured or damaged, as this will prevent it from scanning correctly.
  </Step>
</Steps>

## Test the Full Order Flow

1. Scan your QR code with a phone camera (no app download required — it opens in the browser).
2. Browse the menu and add items to the cart.
3. Proceed to checkout — a Stripe payment page opens.
4. Complete the test payment using a [Stripe test card](https://stripe.com/docs/testing#cards).
5. Confirm the order appears in your POS dashboard and any connected printers receive the kitchen docket.

## Customise the Landing Page

Go to **Online Ordering → Settings** to:

* Upload your **logo** — shown at the top of the customer ordering page.
* Set a **welcome message** — displayed below the logo.
* Configure **operating hours** — show a closed message when orders are not being accepted.
* Set a **primary colour** — matches the page accent to your brand.

<Tip>
  Place QR codes in a location customers will naturally look — the centre of the table is best. Avoid placing them near the edge where they might be covered by plates or swept off. A simple printed card in a clear acrylic stand works well for most venues.
</Tip>

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="Do customers need to download an app to use QR ordering?">
    No. The QR code opens directly in the customer's mobile browser. No app download is required. The ordering page works on all modern iOS and Android browsers.
  </Accordion>

  <Accordion title="What happens if a customer scans the wrong table's QR code?">
    The order will be placed against the wrong table number. Staff should verify the table number when delivering orders. You can reprint QR codes for any table at any time — make sure each table's code is clearly labelled with the table number.
  </Accordion>

  <Accordion title="Can customers order from their own phone and pay later at the counter?">
    Currently, the QR ordering flow requires payment at checkout via Stripe. Cash-on-collection flows are not supported for QR orders.
  </Accordion>

  <Accordion title="How do I change the menu shown on the QR ordering page?">
    The online menu reflects your standard product catalogue. Any product set to Active with an Active category will appear. Use [Bulk Pricing](/features/bulk-pricing) to create a specific online menu context with different prices or availability if needed.
  </Accordion>
</AccordionGroup>

## Related

<CardGroup cols={2}>
  <Card title="Stripe Setup" icon="credit-card" href="/online-ordering/stripe-setup">Connect Stripe to accept payments</Card>
  <Card title="Payment Types" icon="wallet" href="/features/payment-types">Configure your online payment method</Card>
  <Card title="Products" icon="box" href="/features/products">Manage what appears on the online menu</Card>
  <Card title="Payment Issues" icon="life-buoy" href="/troubleshooting/payment-issues">Troubleshoot online payment problems</Card>
</CardGroup>