> ## Documentation Index
> Fetch the complete documentation index at: https://docs.duitpos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Void, Comp & Gift

> Removing, comping, or gifting items after they've been sent to the kitchen

Once an item has been sent to the kitchen, you can no longer just delete it from the cart — instead, use one of these three actions.

## Void

Use when an item needs to be removed entirely — the guest changed their mind, or it was added by mistake.

1. Tap the sent item to expand it.
2. Tap **Void**.
3. If the quantity is more than 1, choose how many to void — you don't have to void the whole line.
4. Enter a reason (optional, depending on your settings).
5. Confirm.

The voided portion is removed from the bill total and marked as voided on the kitchen ticket.

## Comp

Use when an item should be given free of charge but still tracked (e.g. a manager's discretion comp).

1. Tap the sent item.
2. Tap **Comp**.
3. Choose the quantity to comp, if more than 1.
4. Select a reason.
5. Confirm.

## Gift

Use when an item is being given away — similar to Comp, but tracked separately for reporting (e.g. staff meals, promotional giveaways).

1. Tap the sent item.
2. Tap **Gift**.
3. Choose the quantity, select a reason, and confirm.

<Tip>
  For items with a quantity greater than one, you can apply Void, Comp, or Gift to just part of the quantity — the rest stays as a normal, chargeable item.
</Tip>

<Note>
  Comp and Gift options only appear if your location has configured reasons for them. If you don't see these buttons, ask your manager to check the reason list in settings.
</Note>