Overview
The Kitchen Display System (KDS) shows incoming orders in real time as they’re sent from the POS, organized by ticket.Reading a ticket
Each ticket shows:- Table number or order reference
- Items and quantities
- Any modifiers or special notes
- Time since the ticket was sent
Marking items ready
- Tap an item once it’s prepared.
- It’s marked as ready/done on the ticket.
- Once every item on a ticket is marked ready, the whole ticket can be completed.
Voided or comped items
If a cashier voids, comps, or gifts an item after it’s already on the kitchen screen, it updates automatically — voided items are shown with a strike-through or void indicator so kitchen staff know not to prepare them.Settling the bill at the POS does not automatically clear the ticket from the KDS — kitchen staff still need to mark items ready/complete on the KDS itself. This keeps kitchen workflow independent of front-of-house payment timing.