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Welcome to the DuitPOS Help Center — your complete guide to setting up and running your point-of-sale system. Whether you are configuring your first location or fine-tuning your menu, you will find step-by-step instructions for every feature right here.
DuitPOS dashboard welcome screen
New here? Start with the Setup Checklist — it walks you through everything from first login to taking your first order in about 30 minutes.

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What You Can Do

Setup Your Account

Configure locations, payment types, tax rates, and order modes before going live.

Build Your Menu

Add categories, products, modifiers, and pricing overrides for your POS and online store.

Manage Your Staff

Create employee accounts, assign PINs, and set roles with the right permissions.

View Reports

Analyse daily sales, payment breakdowns, tax collected, and shift reconciliation.

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How It Works

1

Configure your account

Set up locations, payment types, tax rates, order modes, and printers under the Manage section.
2

Build your menu

Create categories and products in the Menu Builder. Attach modifiers for customisable items.
3

Add staff

Create employee records under Staff → Employees. Assign roles and PINs for POS login.
4

Go live

Open the POS app on your terminal, log in with an employee PIN, and start taking orders.
5

Review performance

Check Reports daily for sales summaries, and use Workday Reports for end-of-shift reconciliation.

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Browse by Topic

First Login

Log in and orient yourself in the dashboard for the first time.

Users & Roles

Invite staff and control what each person can access.

Payment Types

Set up cash, card, and online payment methods.

Online Ordering

Generate QR codes and accept Stripe payments online.

E-Invoicing

Submit LHDN MyInvois e-invoices for Malaysian compliance.

Troubleshooting

Quick fixes for common issues with payments, printers, and login.

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Frequently Asked Questions

Follow the Setup Checklist. It takes about 30 minutes and covers everything you need before taking your first order — locations, payment types, tax, order modes, printers, menu items, and staff.
Users are dashboard login accounts (email + password). Employees are staff records used for the POS PIN login, scheduling, and sales attribution. A person can be both — link them in the employee record.
Yes. Each location has its own menu, settings, and reports. Create additional locations under Manage → Locations.
Use the ? icon on any page in your dashboard to jump directly to the relevant help article. For issues not covered here, contact your account manager.

Setup Checklist

Go live in 30 minutes

Dashboard Overview

Learn the layout of your dashboard