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Viewing orders

Tap Orders in the side menu to see a full list of orders, filterable by:
  • All — every order
  • Active — currently open, unsettled orders
  • Completed — fully paid orders
  • Transferred — orders moved between tables or devices
  • Sync Failed — orders that haven’t synced to the cloud yet (see Common Issues)

Reading an order card

Each order shows:
  • Order number and status
  • Which device and staff member created it
  • Date and time
  • Itemized list with subtotal, tax, and total
  • Payment method, if settled

Searching

Use the employee filter at the top to narrow results to a specific staff member, or use Refresh to pull the latest orders if you’re expecting one that isn’t showing yet.