
How It Works
Your menu is structured in three layers:- Categories — the top-level groupings shown as tabs on the POS (e.g. Burgers, Drinks, Desserts).
- Products — the items within each category that customers can order.
- Modifiers — optional customisations attached to products (e.g. Size, Add-ons, Cooking Level).
Layout
The Menu Builder has two main panels:- Left — Categories: Your full category list. Click a category to view its products in the right panel.
- Right — Products: Products in the selected category. Expand a product row to see its attached modifier groups.
Adding Items
New Category
Click New Category at the top of the category panel to add a menu section.
New Product
Select a category first, then click New Product in the product panel.
Modifier Groups
Expand a product and click Add Modifier Group to attach customisation options.
Bulk Pricing
Use Bulk Pricing to override prices for a specific sales context like delivery.
Reordering
Drag any category or product row by its handle (the six-dot icon on the left) to change the display order on the POS. The order here is exactly what staff and customers see.Context View
Use the Context dropdown at the top of the Menu Builder to preview how the menu looks with context-specific overrides applied — for example, how prices appear under your delivery pricing or happy-hour context. This lets you verify overrides without going to the Bulk Pricing page.Frequently Asked Questions
What is the correct order to build a menu from scratch?
What is the correct order to build a menu from scratch?
Can I move a product from one category to another?
Can I move a product from one category to another?
Yes. Edit the product and change its Category field. The product will immediately move to the new category in the Menu Builder.
How many categories and products can I have?
How many categories and products can I have?
There is no hard limit. However, for the best experience on the POS, keep the number of top-level categories manageable (under 15) and use the search function for large menus.
Why are some products not showing on the POS?
Why are some products not showing on the POS?
Check that both the product and its category are set to Active. A product in an inactive category will not appear on the POS even if the product itself is active.
Related
Categories
Create and manage menu sections
Products
Add items to your menu
Modifiers
Add customisation options to products
Bulk Pricing
Set different prices per context