Skip to main content
QR codes let customers scan and order directly from their phone, without waiting for a staff member to take their order. Each QR code links to a specific table and venue, and opens your online menu in the customer’s browser.
QR Code setup page showing a generated QR code for Table 1 with download and print options

​
Prerequisites

Before generating QR codes, make sure you have:
  • At least one Table set up under Manage → Tables.
  • Stripe configured in a Payment Type — see Stripe Setup.
  • Your online menu published with at least one active category and product.
  • Your business logo and welcome message set under Online Ordering → Settings.
Test your full order flow before printing QR codes for your tables. Place a test order using Stripe’s test card 4242 4242 4242 4242 with any future expiry and any 3-digit CVC. Confirm the order appears in your dashboard before going live.

​
Generate a QR Code

1

Go to Online Ordering → QR Codes

Click QR Codes in the left sidebar under Online Ordering.
2

Select a Table

Choose the table you want to generate a code for from the table dropdown. A QR code is generated automatically.
3

Download or Print

Click Download QR to get a high-resolution PNG file, or Print to send it directly to a connected printer. Use the PNG to create branded table tents in a design tool if you want a more polished presentation.
4

Place the QR code

Print and laminate the QR code, then place it at the corresponding table — ideally in a table tent or stand at eye level. Make sure the code is not obscured or damaged, as this will prevent it from scanning correctly.

​
Test the Full Order Flow

  1. Scan your QR code with a phone camera (no app download required — it opens in the browser).
  2. Browse the menu and add items to the cart.
  3. Proceed to checkout — a Stripe payment page opens.
  4. Complete the test payment using a Stripe test card.
  5. Confirm the order appears in your POS dashboard and any connected printers receive the kitchen docket.

​
Customise the Landing Page

Go to Online Ordering → Settings to:
  • Upload your logo — shown at the top of the customer ordering page.
  • Set a welcome message — displayed below the logo.
  • Configure operating hours — show a closed message when orders are not being accepted.
  • Set a primary colour — matches the page accent to your brand.
Place QR codes in a location customers will naturally look — the centre of the table is best. Avoid placing them near the edge where they might be covered by plates or swept off. A simple printed card in a clear acrylic stand works well for most venues.

​
Frequently Asked Questions

No. The QR code opens directly in the customer’s mobile browser. No app download is required. The ordering page works on all modern iOS and Android browsers.
The order will be placed against the wrong table number. Staff should verify the table number when delivering orders. You can reprint QR codes for any table at any time — make sure each table’s code is clearly labelled with the table number.
Currently, the QR ordering flow requires payment at checkout via Stripe. Cash-on-collection flows are not supported for QR orders.
The online menu reflects your standard product catalogue. Any product set to Active with an Active category will appear. Use Bulk Pricing to create a specific online menu context with different prices or availability if needed.

Stripe Setup

Connect Stripe to accept payments

Payment Types

Configure your online payment method

Products

Manage what appears on the online menu

Payment Issues

Troubleshoot online payment problems