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Categories group products on the POS screen and the online ordering menu. Each category appears as a tab or section; customers browse by category, and your kitchen routing rules can filter by category to direct prints to specific printers. Unlike a single static list, DuitPOS lets you customise categories for specific locations or order modes—for example, hiding certain sections from delivery orders or renaming a category for a specific location.
Categories list showing menu sections like Burgers, Drinks, and Desserts with sort order handles, and a context selector bar at the top displaying Location and Order Mode dropdowns

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Category Fields

Set the Sort Order so your most popular categories appear first. On a POS touchscreen, staff will tap the first category by default, so place your highest-volume section (e.g. Main Menu or Beverages) at the top of the list.

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Context Selector & Overrides

The Context Selector bar at the top lets you preview and edit category behaviour for a specific Location and Order Mode combination. This is useful when your menu differs by channel—for example, a delivery order mode might not offer dine-in-only items, or a specific location might have a local item not sold elsewhere.

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How to Use the Context Selector

  1. Pick a Location (optional) — select from your locations, or leave blank to apply to all locations.
  2. Pick an Order Mode (optional) — select Pickup, Dine In, Delivery, or Reservation, or leave blank to apply to all order modes.
  3. Click Refresh — the table reloads and displays a new Context column showing any overrides for the selected combination.
  4. View Overrides — each row now shows badges:
    • A green “Active in ctx” or red “Hidden in ctx” badge (if the category’s Active status is overridden in this context)
    • A blue name badge (if the category’s Name is overridden in this context)
  5. Clear the Context — click Refresh with both Location and Order Mode blank to return to the global view (no context).
Overrides are non-destructive: they only affect the selected location and order mode combination. The global settings remain unchanged. If you hide a category in one location, it still appears in all others.
Overrides are resolved using the same priority rules as products: a Location + Order Mode override beats a Location-only or Order Mode-only override, which beats the global setting. See Products: Pricing & Availability for the full priority explanation.

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Create a Category

1

Go to Menu Builder → Categories

Categories can be managed directly from the Menu Builder page or via the Categories shortcut in the left sidebar.
2

Click New Category

Fill in the Code (internal ID) and Name fields. Optionally add a Description, Colour, and Image.
3

Set Active

Toggle Active to show or hide this category globally (on by default).
4

Save

Click Create. The category appears immediately in the Menu Builder and on the POS.

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Bulk Edit in Context

When a context is active (Location and/or Order Mode selected), you can quickly apply the same override to multiple categories at once.

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How to Bulk Edit

1

Select a Context

Use the Context Selector at the top to pick a Location and/or Order Mode.
2

Select Categories

Check the boxes next to the categories you want to override.
3

Click 'Edit in Context'

The bulk-edit dialog opens.
4

Set Active Override

Choose Active, Inactive, or Inherit (remove override). Selecting “Inherit” removes any Active override for those categories in the chosen context, reverting to the global setting.
5

Set Name Override (Optional)

Enter a new name for the selected categories in this context only. Leave blank to keep the global name (or remove an existing name override).
6

Save

Click Save. All selected categories are updated at once with the new overrides for the chosen Location + Order Mode.
Bulk Edit in Context is perfect for hiding entire menu sections from a specific channel. Example: select all “Dine-in only” categories, set Location = All, Order Mode = Delivery, then click “Edit in context” → set to Inactive. Now those categories won’t appear on delivery orders, but remain visible in dine-in and pickup.
Active (global) vs. Hidden (in context): Turning a category off globally deactivates it everywhere, even if overrides say to show it in a specific context. Overrides only strengthen; they cannot force a globally-inactive category to appear. If you deactivate a category globally and then see no Context Overrides option for it, that’s why.

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Reorder Categories

Drag rows by the sort handle (the six-dot icon) to change the order on the POS. The first active category is selected by default when the POS loads. Reordering applies globally—if you need a different order for specific locations or order modes, you must use the Context Selector to create location/mode-specific name overrides that reflect the desired grouping, or split the categories into different products lists.

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Add Products to a Category

After creating a category, go to Menu Builder → Products and either:
  • Click New Product while the category is selected in the Menu Builder.
  • Edit an existing product and change its Category field.

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Bulk Import & Export

Use Bulk Import to add or update multiple categories at once from a CSV file. Use Export CSV to download all current categories (including override values if a context is active) for backup or editing offline.

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Frequently Asked Questions

Both the category and the individual products must be set to Active globally. If the category is active but a product is not, that product will be hidden. If the category itself is inactive, all products within it are hidden regardless of their own Active status. Additionally, check whether a Context Override is hiding the category for the currently logged-in location or order mode.
Yes. Use the Context Selector to pick the Order Mode, then select the categories you want to hide and click Edit in context → set Active to Inactive. That category will now be hidden for that Order Mode only, while remaining visible in other channels.
Deactivating globally turns the category off everywhere. Hiding in a context (via Context Overrides) affects only that specific Location + Order Mode combination. Use global deactivation for categories you no longer offer; use context overrides for channel-specific menus (e.g., no dine-in items on delivery).
Each product belongs to one category at a time. If you need to show the same item in multiple sections, create a separate product entry for each category. You can use the same name and price for both.
Yes. The category order set in the Menu Builder applies to both the POS screen and the customer-facing online ordering page, subject to any Context Overrides in effect.
Yes. Routing rules can match by category — for example, you can send all products in the Hot Food category to the kitchen printer and all products in the Beverages category to the bar printer. See Printers for details.

Products

Add items within your categories; override prices and availability by location and order mode

Bulk Pricing

Manage category and product overrides across multiple locations and order modes at once

Menu Builder

Manage your full menu in one place with drag-and-drop organization

Printers

Route kitchen prints by category to different printers