Skip to main content
Modifiers let customers customise a product — for example, choose a size, add toppings, or specify cooking level. Modifiers follow a three-layer structure: you create a Modifier Group (e.g. “Cheese Options”), add Modifier Items to it (e.g. “No Cheese”, “Regular Cheddar”, “Extra Cheddar” with prices), and then create Mappings to link that group to products or categories so those options appear during checkout.
Modifiers screen showing a Size group with Small, Medium, and Large options

​
The Three-Layer Model

Understanding the structure helps you scale your menu efficiently:
  1. Modifier Group — a container and policy (e.g. “Cheese Options” with Min 1, Max 1 selection)
  2. Modifier Items — individual options inside the group (e.g. “No Cheese”, “Regular Cheddar”, “Extra Cheddar +RM 0.50”), each with its own price and settings
  3. Mappings — rules that attach the group to products or categories, so those items show on the POS checkout screen
Why this matters: A single group like “Cheese Options” can be attached to dozens of products (burgers, pizzas, sandwiches) without duplication. Edit the group once, and the change applies everywhere it’s mapped. Example flow:
  • Create group: “Cheese Options” (Min 1, Max 1 — customer picks exactly one)
  • Add items: “No Cheese” (RM 0), “Regular Cheddar” (RM 0), “Extra Cheddar” (+RM 0.50)
  • Map to category: “Burgers” — now every burger in your menu offers these cheese choices
  • Map to specific product: “Deluxe Pizza” (on top of any category mapping) — now pizza gets the group too

​
Modifier Groups

A Modifier Group is a named collection of options. The group defines how many options a customer must or can pick from.
Set Min Selections to 1 for groups where a choice is required (like Size). Set it to 0 for optional add-ons. This controls whether the POS will prompt staff to pick options before completing the order.

​
Modifier Items

Once you create a group, the Modifier Items tab shows a CRUD table of individual options inside that group. Each item is a choice a customer can make. Example items for a “Size” group (Min 1, Max 1):
  • Small — RM 0
  • Medium — RM 1.00
  • Large — RM 2.00
Example items for an “Add-ons” group (Min 0, Max 5):
  • Extra Cheese — RM 0.50
  • Bacon — RM 1.50
  • Avocado — RM 2.00

​
Create a Modifier Group

1

Go to Catalog → Modifiers

Click Modifiers in the left sidebar under Catalog.
2

Click New Group

Enter the group name (e.g. Size or Cheese Options), optional description, and set Min and Max selections.
3

Save and add items

Click Create Group. The group detail page opens, and you can see the Modifier Items tab. Click Add Item to add each option with its price adjustment.
4

Save items

Click Save for each item. Once your items are ready, move to the Mappings tab to assign the group to products or categories.

​
Mappings

After creating a Modifier Group and its items, you need to attach (map) that group to products or categories so it appears on the POS checkout screen. The Mappings tab shows how many products currently have this group and lets you bulk-assign or remove it.

​
Assign by Category

Assign this modifier group to every product currently in a selected category in one action. How it works:
  • Choose a category (e.g. “Burgers”)
  • The group is attached to all existing products in that category at that moment
  • New products added to the category later are not automatically included — this is a one-time bulk action, not a live rule
  • If you add new burgers to your menu, re-run this action or attach the group to individual products
When to use: Most modifiers fall here. E.g. assign “Cheese Options” to “Burgers”, “Cooking Level” to “Steaks”, “Sugar Level” to “Beverages”.

​
Assign by Product

Assign this modifier group to a hand-picked list of specific products, regardless of their category. How it works:
  • Search or multi-select individual products
  • The group is attached only to those chosen products
  • Useful for fine-grained control when some products in a category shouldn’t have the group (e.g. “Vodka Sauce” modifier group applied only to select pasta items, not all pastas)
When to use: When you want an exceptions list or when a modifier applies to products scattered across multiple categories.

​
Managing Mappings

Category assignment is a one-time bulk action, not a live rule. If you assign “Ice Level” to the Drinks category and later add a new drink, you need to either re-run Assign to Category or attach the group to that one product individually.
You can mix and match: assign a group to a whole category, then use Unassign Product to remove it from the one or two items that shouldn’t have it. The same group can be assigned via both category and individual products — the system deduplicates, so you won’t see the group twice on a product.
Bulk assignments in the Mappings tab write to many products at once. Review the category or product list carefully before confirming, especially when using Unassign Category.

​
Common Examples

​
Frequently Asked Questions

If Min Selections is 1 or more, the modifier group is required — staff cannot complete the order without making a selection. If Min is 0, the group is optional and staff can skip it. Use required modifiers for choices like Size where there is no sensible default.
Max Selections (on the group) — the maximum number of different items the customer can pick from this group. E.g. if Max Selections = 3 in an “Add-ons” group with items [Cheese, Bacon, Avocado], the customer can pick any combination up to 3 items: Cheese + Bacon, or Bacon + Avocado + Cheese, etc. Max Items (on an individual item) — the maximum quantity of that one specific option they can add. E.g. if Bacon has Max Items = 2, the customer can add Bacon twice in a single order, but that counts as 2 toward the group’s Max Selections. In most cases, Max Items is left blank (defaults to unlimited quantity of that item, subject to the group’s Max Selections limit). It’s rarely needed except for special cases (e.g. limiting a premium topping to 1 per order).
Yes. Create the group once and attach it to as many products as you like. If you update the group (e.g. change a price or add a new item), the change applies to all products that use it.
Yes. Each option can have its own price adjustment. You can also set an option to RM 0 if it has no extra cost.
Yes. Use the Assign by Product mode in the Mappings tab to hand-pick specific products, or go to Menu Builder → Products → Edit → Modifiers and select the group for that one product. Both approaches work for single-product assignments.
Make sure the group has been attached to that product — either individually under Menu Builder → Products → Edit → Modifiers, or in bulk via Assign to Category / Assign by Product in the Mappings tab on the Modifiers page. Creating a modifier group does not automatically apply it to any product; it must be mapped.
Category assignment runs once, against the products in the category at that moment. It is not a standing rule. After adding new products to the category, either re-run Assign to Category on the group, or attach the group to the new product individually.

Products

Attach modifier groups to individual products via the Modifiers tab on product edit

Menu Builder

Drag-and-drop 3-panel menu layout with inline modifier assignment on product detail

Categories

Organise products into categories, then bulk-assign modifier groups to entire categories

Bulk Pricing

Override prices and availability per context (separate from modifier price adjustments)