
How It Works
A context is a named scenario where prices or availability differ from the standard menu. For example:- Delivery — a higher price to account for delivery platform commission.
- Happy Hour — a lower price on selected drinks from 5pm to 7pm.
- Outlet B — a different price point for a second location.
| Field | What it changes |
|---|---|
| Price | The price charged in this context only. Leave blank to use the base product price |
| Name | The display name shown to the customer (e.g. Large Meal Deal). Leave blank to use the base product name |
| Active | Whether the product is available in this context. Toggle off to hide it without affecting the base menu |
Apply Overrides
Go to Menu Builder → Bulk Pricing
Select the context (e.g. Delivery, Happy Hour) from the dropdown at the top of the page.
Enter overrides
Click into the price or name cell and type the override value. Toggle the active switch to hide a product in this context.
Viewing Overrides in the Menu Builder
Use the Context dropdown at the top of the Menu Builder to preview how the menu looks with a specific context applied. This lets you verify your pricing overrides without going live.Frequently Asked Questions
How do I create a new context?
How do I create a new context?
Contexts are created separately in the system configuration. Contact your administrator or look for a Contexts or Price Contexts option in the Manage section to add a new one.
If I change the base product price, do bulk pricing overrides update automatically?
If I change the base product price, do bulk pricing overrides update automatically?
No. Override prices are stored independently. If you lower a product’s base price but a bulk pricing context has an override, the context will continue to use the override price. You must manually update the override if you want it to reflect the new base price.
Can I hide an entire category from a specific context?
Can I hide an entire category from a specific context?
Currently, bulk pricing works at the product level. To hide a full category in a context, toggle the Active switch off for every product in that category within the context grid.
Does bulk pricing affect the tax calculation?
Does bulk pricing affect the tax calculation?
Tax is calculated on the effective price (the override price, if set). If you set a delivery price of RM 15.00 (vs base RM 12.00), tax is calculated on RM 15.00 for delivery orders.
Related
Products
Manage base product prices
Menu Builder
Preview how contexts affect your menu
Categories
Organise the products you are pricing
Order Modes
Use order modes alongside pricing contexts